FAQ

Digital & Electronic Notarization Technology FAQs

FAQs about electronic seals, digital certificates, audio-video requirements, and the technology behind remote online notarization.

What is an electronic notary seal?
An electronic notary seal is the digital equivalent of a physical rubber stamp. It is an image or digital certificate that a notary affixes to an electronic document during a remote online notarization. Most states require it to meet tamper-evident standards and be uniquely tied to the commissioned notary.
What is Knowledge-Based Authentication (KBA) in RON?
Knowledge-Based Authentication (KBA) is an identity verification method used in remote online notarization. The signer is asked a series of multiple-choice questions drawn from their credit history, past addresses, and financial records — information only the real person should know. KBA is required by most RON platforms in addition to ID verification.
What technology do I need for remote online notarization?
You need a computer, tablet, or smartphone with a working camera and microphone, a stable internet connection, a valid email address, and a government-issued ID. Most platforms work through your web browser — no special software installation is required.
Are RON session recordings stored? Who can access them?
Yes. RON platforms are required by most state laws to record the entire audio-video session and store the recording for a minimum period (typically 5–10 years, varying by state). Recordings are generally accessible only to the notary, the RON platform for compliance review, and courts or law enforcement via legal process.
What is a tamper-evident seal in electronic notarization?
A tamper-evident seal uses cryptographic technology to 'lock' the document after notarization. If anyone alters the document after the seal is applied, the seal becomes visually invalid and breaks — making unauthorized changes detectable by any PDF viewer.
Is a digitally notarized document accepted everywhere?
Acceptance varies. Most courts, lenders, government agencies, and businesses in RON-authorized states accept digitally notarized documents. Some institutions — particularly foreign governments and certain U.S. federal agencies — still require wet-ink notarization. Always verify acceptance requirements before scheduling a RON session.

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